• Setting Up 2FA
• Can I add additional recipients for dispute notifications?
• 1099 Form Request
• Canceling your Paystand Account
• How can I remove a saved fund, token, or payment method from the Dashboard?
• Are there any limitations or restrictions on credit card payments for international payers?
• What payment methods will be displayed during the checkout process?
• What payment methods are accepted for international payers?
• What should I do if a customer is not receiving email notifications about their payment?
• Do payers receive a confirmation when they submit payment to us?
• Can we erase a payer's bank information?
• Can I prevent ACH chargebacks from happening?
• Why do I have to pay a dispute fee if there was no successful transaction?
• Can I contest an ACH chargeback?
• What is an ACH Chargeback?
• How to submit Feedback
• How to submit a Support Request
• How to generate a HAR file for troubleshooting
• When is the earliest I can initiate a refund on a payment?
• What is a Clerk Role in Paystand?
• How do Credit Card Fees work?
• Why do Split Payments happen?
• What are split payments?
• What is withdrawal?
• How to activate convenience fees?
• How do clearing times work?
• What is Convenience Fee?
• What is a Dispute?
• Why do I have multiple Transfer Reports today?
• How to access the Paystand Dashboard?