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NetSuite FAQs

  • Troubleshooting Guide: "Checkout Unavailable" Error
  • How can you tell the credit card was used by customer vs virtual terminal?
  • Why is the Customer Deposit from the payer not reflected in the Sales Order?
  • Is it possible to inactivate the Virtual Terminal to take payments for Quotes inside Netsuite?
  • How to fix Duplicate Payments in Netsuite
  • The payer confirms they have processed a payment, why can I not find the Payment in Netsuite?
  • Why do I get a "Checkout is currently not available" when opening the Virtual terminal inside Netsuite?
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