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  3. FAQs

FAQs

  • Is there a way to view individual items (scans) associated with a batch payment?
  • After the customer sends a check, how long does it take for the funds to be in my bank account?
  • Does SMART Lockbox process international check payments?
  • Does SMART lockbox process checks from the IRS?
  • Is there a fee for bounced or voided checks?
  • What happens if the customer (payer) does not add the mail stop number?
  • Do I get my own PO Address?
  • How do you handle other documents included with the checks?
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