Error: Maximum approval amount limit exceeded

Error Code

Error: Maximum approval amount limit exceeded

Issue

The payer's bank account or Credit Card has a limit on how much they can spend and the Invoice amount exceeds that limit. The payer must contact their bank for further assistance.

Resolution

There are two ways to resolve this:

• Add a new payment method How to tokenize a payment method for Autopay
• Retry the existing payment method once the payers resolve the issue with their bank issuer How to reprocesses Autopay failures