Transaction Failed: The card is restricted

Error Code

Transaction Failed: The card is restricted

Issue

The card is restricted by the bank issuer. The payer must contact their bank for further assistance.

Resolution

There are two ways to resolve the declined payments. The first step would be to retry the payment method as follows:

• Add a new payment method How to tokenize a payment method for Autopay
• Retry the existing payment method How to reprocesses Autopay failures