This article will walk you through the steps to obtain a payer's receipt. Additionally, if you need to modify an existing receipt to include specific information like:
- The last four digits of the credit card used
- Invoice number
Payment Receipt
The payer receives email notifications with a receipt every time they make a payment. They will receive an email notification to the email entered at the time of the checkout.
To resend a receipt, use this article How to send an email receipt for a payment in Netsuite
To edit a payment receipt, use this article. How to edit NetSuite email templates
Warning
- If the payer does not see the email notification with the receipt, ask them to check their spam or junk folder
- Legitimate emails can sometimes be filtered incorrectly by email providers