Service Not Allowed

Bank Message

This is a decline code coming from the payer’s card’s issuing bank. 

Issue

The payer's credit card company or bank does not allow them to process payments from Paystand's business type. This usually indicates that the merchant account with the credit card processor may not be set up for a specific card type.

The solution is to contact the institution that issued the card and change the restriction rules for the card.

Next Steps

The payer must contact their card issuer for additional information. PayStand is unable to determine the cause of this message on behalf of the payer.

The payer can provide a new payment method.

 

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