The card was declined for an unknown reason or possibly your card issuer or bank has declined the transaction.
The Generic Decline error can occur when a payer attempts to either make a payment or save a fund.
Each bank network has payment rules, a combination of a soft or hard decline, or other variables that are too generic to provide a decline reason.
With Generic Decline cases, the payer is required to contact their card issuer for additional information. Paystand is unable to determine this information on behalf of the payer.