You may need to record a refund paid to a customer. This could be because the customer overpaid or they when they have returned some goods. Intacct has no sponsored facility for issuing refunds to customers. Therefore, this article demonstrate how refunds are executed from the Paystand dashboard. These procedures have the correct affect on the general and subsidiary ledgers.
In case there is a Dispute or a Refund, you will have to reconcile your checking account manually.
Note: The refund will be issued back to the payment method (payment method can't be changed).
How to issue a refund
Additional Resources:
- Handle Refunds in Sage Intacct
- If there is a refund or a dispute will the invoice status change in Sage?