You may need to pay a refund to a customer. This could be because the customer overpaid or when they have returned some goods. Intacct has no sponsored facility for issuing refunds to customers. Therefore, this article demonstrates how refunds are executed from the Paystand dashboard. These procedures have the correct effect on the general and subsidiary ledgers.
If there is a Refund, you must reconcile your checking account manually.
Note: The refund will be issued back to the payment method (the payment method can’t be changed).
How to issue a refund
- Handle Refunds in Sage Intacct
- If there is a refund or a dispute will the invoice status change in Sage?