NetSuite Bundle Release Notes February 21, 2022 - 2.26.24
NetSuite || Refund behavior for Sales Order
Issue: The issue is related to the refund for scenarios where the Sales Order has 2 or more payments / invoices. When the merchant tries to perform the refund, the logic only was finding the first payment to be refund.
Solution: Now we are able to proceed with refunds for multiple invoices / payments on the same Sales Order
NetSuite || Refunds through PFA method
Issue: The Paystand Refund Feature was preventing Refunds from any other source but Paystand Refunds. Customers requested the ability to perform the refunds with NetSuite PFA (Payment File Administration) feature.
Solution: When a merchant has other tools to proceed with Refunds (Such as PFA), now paystand don't prevent the process and allow the refund.
NetSuite || Payments application for Customer Hierarchy
Issue: Even with the "Consolidated Payments" feature, you can only make payments at the top-level and last-level of a customer hierarchy, this scenario is a payment made at level 3 (Level 3 of 4), an intermediate level and that is why NS does not show sub customer invoices as available for payment.
Solution: The solution involves the ability to proceed with payments at any level of a customer hierarchy.