We use Sophtron, a bank linking provider that securely links your bank account to fund your DeFi Cards on a daily basis. If you run into any issues linking your bank account, please submit a support ticket and include the following information for an expedited response:
- Your bank institution,
- The time and timezone you tried to link the account, and
- Any screenshots of errors.
Our team will review the information and get back with you regarding next steps.