By default, Autopay collects payment on each invoice’s due date. You can now choose to charge before or after the due date instead — and decide what happens when that date falls on a weekend or U.S. bank holiday.
Where to set this: Paystand dashboard → Settings → General → Autopay.
Why change the charge date?
The due date on an invoice is what your customer sees. For you, it may also be the day you want money available, not just the day a payment is initiated.
With bank payments (ACH), sending payment on the due date often means funds arrive a few business days later. Charging a few days before the due date can help line up with when you need cash.
Some businesses prefer the opposite: a short grace period and a charge a few days after the due date. You can set that up here too.
Set your Autopay charge date
- Sign in to the Paystand dashboard.
- Open Settings and select the General tab.
- Scroll to the Autopay section.
- Configure Autopay charge date and If the charge date is a weekend or bank holiday.
- Save your changes.
In the screenshot above:
- Schedule time sets what time of day Autopay runs (UTC).
- Autopay charge date sets which calendar day Autopay runs, relative to the invoice due date.
- If the charge date is a weekend or bank holiday sets how Autopay adjusts that date (with an example at the bottom of the panel).
If you do not see Autopay charge date, your account may not be on Autopay 2.0 yet. These controls are not available on older Autopay versions.
Autopay charge date options
This setting controls when Paystand sends the payment to the banking network, based on each invoice’s due date:
| Option | What it does |
|---|---|
| On due date | Same as before — Autopay runs on the invoice due date. |
| Before due date | Charge a number of calendar days before the due date. Enter 1–30 days (defaults to 1 when you select this option). |
| After due date | Charge a number of calendar days after the due date. Enter 1–30 days (defaults to 1 when you select this option). |
If you have not changed these settings, Autopay behavior stays on the due date, just like today.
Weekends and bank holidays
If the calculated charge date falls on a Saturday, Sunday, or U.S. bank holiday, choose how Autopay should adjust:
| Option | What it does |
|---|---|
| Move to the previous business day | Charge on the nearest earlier business day (skipping weekends and U.S. bank holidays). |
| Move to the next business day | Charge on the nearest later business day. |
| Charge on that day anyway | Use the calculated date even if it is a weekend or holiday. |
The Autopay panel includes an example (see the screenshot) so you can preview how a due date, offset, and holiday rule work together.
What your customers see
The due date on the invoice — and in the payer portal and emails — does not change. Only the day Autopay runs changes.
What this setting does not guarantee
Choosing an earlier or later charge date helps you time when Paystand sends the payment to the banking network. It does not guarantee when a customer’s bank posts the debit or when funds settle in your account. Bank cutoffs, the ACH network, and each payer’s bank still affect timing.
How the charge date is calculated
- Start with the invoice due date.
- Add or subtract your chosen number of calendar days (for before/after).
- Apply your weekend or holiday rule once to that result.
Calendar days, not business days: “2 days before” means two calendar days before the due date, not two business days. If that lands on a Sunday and you chose Move to the previous business day, Autopay moves to the prior Friday.
If the computed charge date is already past when an invoice is enrolled in Autopay, Autopay runs at the next scheduled Autopay time instead of skipping the invoice.
Payment retries (if enabled) still follow your existing retry rules from the actual charge date.
Which invoices use this setting?
| How Autopay was set up | Uses this account setting? |
|---|---|
| Enable Autopay on a customer for invoices paid on the due date | Yes |
| Set Autopay on an invoice using the due date option | Yes |
| A specific charge date you picked on one invoice | No — that date applies only to that invoice |
When you update this setting, Autopay updates upcoming charge dates for enrolled invoices that have not been charged yet (except invoices with their own override date). Payments that already ran are not changed or reversed.
The same charge date applies whether the payer pays by bank (ACH) or card on that Autopay enrollment.
When you use Set Autopay or Enable Autopay, the screens reflect your account setting and can show the charge date alongside the due date when you charge before or after the due date.
Quick answers
| Question | Answer |
|---|---|
| Do payers see a new due date? | No. |
| Does this work with my ERP? | Yes — it is an Autopay 2.0 account setting, not tied to one ERP. |
| Does NetSuite legacy bundle Autopay use this? | No — that version is configured in NetSuite, not in these dashboard controls. |