Dual Checkout Flows for BigCommerce

Paystand for BigCommerce supports two distinct checkout experiences depending on whether the payer is logged in or checking out as a guest. Each flow offers unique benefits for both the merchant and the payer.

Guest checkout (no login required)

When a payer checks out as a guest, Paystand opens a secure payment window (modal) that displays the available payment options configured in your Paystand account—such as bank transfer, card, or ACH.

Key points for merchants

  • Payers must enter payment information for every purchase

  • Payment methods are not stored for future use

  • Best suited for first-time buyers or one-time transactions

  • Provides a simple, fast checkout without saved options

Payer experience

  1. Customer selects Checkout without logging in

  2. Paystand payment window opens with your configured payment options

  3. Payer enters payment details and completes the transaction

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Tips

  • Encourage customers to pay using the zero-fee Paystand Bank Network — it’s the most cost-effective payment method available.

Logged-in checkout (returning payers)

When a payer is logged into their BigCommerce account, Paystand automatically recognizes them and provides a personalized checkout experience.

Key points for merchants

  • Returning payers can use previously saved payment methods

  • Payers can add and save new methods for future purchases

  • Checkout is faster and more convenient for repeat buyers

  • Improves transaction tracking and reporting accuracy

Customer experience

  1. Payer logs into their BigCommerce store account

  2. Paystand payment window opens showing stored payment methods

  3. Payer selects an existing method or adds a new one

  4. Payment processes securely, and details are saved for future use

 

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Tips

  • Encourage account creation — logged-in customers always receive the correct incentives, and it simplifies reconciliation on the merchant side.
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