One of the features of the Paystand Magento plugin is the ability to control payment fees and incentives. This gives you the flexibility to encourage cost-efficient payment methods (like bank transfers) and recover or offset card processing fees — all while creating a better experience for your customers.
How It Works
All fees and incentives are managed in your Paystand Dashboard, not inside Magento. Once set up, the rules apply automatically at checkout.
1. Setting Fees & Incentives
Add surcharges (e.g., 3% for credit card payments).
Offer discounts (e.g., 1% off for bank payments).
2. Assigning Plans to Customers
You can assign specific payment plans to individual customers:
Enable or restrict certain payment methods (e.g., disable ACH for high-risk customers).
Apply unique discounts or surcharges based on your business terms.
3. Defaults for Guest Checkout
If a customer checks out without logging in, the default plan you’ve configured will apply. This ensures consistency for first-time or anonymous buyers.
Tip
- Encourage customers to create an account and log in—this provides more control over which plan and incentives are shown and simplifies reconciliation
What to Expect
- At checkout, fees and incentives are displayed based on the selected payment method.
By combining flexible surcharges with bank payment incentives, merchants can maintain clear, reconciled order data in Magento, since fees and incentives are always reflected in the final order record.
Create a New Fees and Incentives Plan
1. Click Fees and Incentives under Settings in your Paystand Dashboard
2. Click Create New F&I Plan
3. Select the Payment Method
4. Enable fees and assign a:
- Percentage
- Flat fee
- Both
5. Set incentives for Paystand Bank Network.
Tip
- Encourage customers to pay with the zero-fee Paystand Bank Network—the most cost-effective payment method
6. Click Create Plan
Assing Fees and Incentives Plans to customers
1. Click Customers in the Paystand Dashboard.
2. Select a customer
3. Click Fees & Incentives
4. Select the desired plan.
5. Click Save
How to Enable/Disable the PayStand Adjustment Feature
Step-by-Step Instructions
1. Access the Magento Admin Panel
Log in to your Magento 2 Admin Panel with administrator credentials.
2. Navigate to Payment Configuration
Go to:
Stores → Configuration → Sales → Payment Methods → PayStand
Or follow this path:
Click Stores in the left sidebar
Under "Settings", click Configuration
In the left menu, expand Sales
Click Payment Methods
Expand the PayStand section
Locate the Toggle Setting
Field | Description |
|---|---|
Enable Paystand Adjustment | Enable or disable the Paystand adjustment feature (discounts and fees) |
Configure the Setting
Option | Behavior |
|---|---|
Yes | PayStand fees and discounts will be calculated, stored in orders/invoices, and displayed to customers |
No | No adjustments will be calculated or displayed. Orders will show the original totals without PayStand fee/discount line items |
5. Save Configuration
Click the Save Config button at the top right of the page.
6. Clear Cache
If changes don't appear immediately:
Go to System → Cache Management
Click Flush Magento Cache
When to Use Each Setting
Enable (Yes) - Recommended when:
You want customers to see the exact breakdown of PayStand fees
You offer discounts for certain payment methods (ACH, etc.)
You need accurate totals for accounting and reconciliation
You want invoices to reflect the actual amount charged
Disable (No) - Recommended when:
You don't want to display fee/discount line items to customers
You prefer simplified order totals without additional line items
You already use an extension that manages Paystand fees/discounts—enabling this setting may duplicate those fees/discounts.
Visual Reference
Admin Panel Location
When Enabled (Fee Applied)
When Disabled
Important Notes
Historical Orders: Disabling the feature will NOT remove adjustments from existing orders. Only new orders will be affected.
Immediate Effect: The setting takes effect immediately for new checkout sessions after saving and clearing cache.
Invoice Consistency: Invoices will always reflect the adjustment if it was present when the order was created, regardless of the current toggle setting.