The Sage integration supports an automated flow for handling refunds on Paystand transactions. This process eliminates manual steps in daily bank reconciliation by creating accounting entries directly in Sage
Refund flow in Sage
Refunds follow the same flow as disputes. Instead of reopening the original invoice, the system creates a ledger entry to account for the refund. This entry impacts both the refund GL account and the Paystand checking account.
Refund posting details
Refund ledger entries are posted by default to feeAccountNo.
If you prefer a different refund GL account, submit a request to the Support team with the GL account where refund entries should be posted.