Dispute Automation

Whenever a receivable payment is disputed in Paystand, a Journal entry should be booked, affecting either the merchant fees GL account or the defined disputes GL account and the merchant checking account for the disputed amount. This will be done automatically.




Now, because the disputes don’t revert Sage payments, we can automatch the reconciliation. To perform a reconciliation would suffice only to withdraw the amount of the reconciliation and wait for the transfer report to be generated. 

Because those journal entries are affecting the Merchant’s checking account as well, then this is how they look on a reconciliation:


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