March 2022 Release Notes

March 15, 2022 - 2.26.27

• NetSuite - Studco - Broken transfer reports in NS
  • Problem: Mismatch on Customer Deposit IDs was creating transfer report breaks
    • Solution: Queries Update to improve CD matching 
• NetSuite - Statements and Virtual Terminal Payments per Currency 
  • User Case: Statements with more than one currency involved
    • Solution for Checkout / Billing Portal: The merchant will be able to collect statements for specific currencies based on a new Currency Argument. Is required one email template per currency
    • Solution for Virtual Terminal: The merchant will be able to select one specific currency to proceed with the payment, one currency at a time. 

March 10, 2022 - 2.26.26

• NetSuite || Checks matching issue 

  • Issue: Peak Design is unable to match checks to invoices. When attempting to match the check, the “invoice not found” message appears. The CSM verified that the invoice is open in Netsuite. Unlike all other lockbox customers, Peak Design uses the ‘Channel Ref ID’ as the invoice number.

    • Status: Solved, We enabled Peak Design to match checks by searching with ‘otherrefnum'. 

• NetSuite || Usage Limit exceeded for Paystand Dashboard Instances

  • Issue: Picasso required to sync more than 64 subsidiaries, currently the integration process was supporting only 64 subsidiaries, when they tried to sync the 65, the error SSS_USAGE_LIMIT_EXCEEDED appeared. 

    • Status: Solved, the issue was on NetSuite, we relocated the validation “NetSuite Connected?” to the configuration page. This enabled us to have 500 subsidiaries connected instead of 64. Now the validation is located under subsidiaries section.

March 1, 2022 - 2.26.25

• NetSuite || Manual Wire matching 

  • Description: We are building a form to allow users to match invoices to payments. This is very similar to the experience of manual matching in Lockbox. The reason of this is to enable payers to receive wire payments, given the fact we do not have a way to automatically attach a wire payment with an invoice, is required to have the accountant to be able to proceed with the manual matching. 

  • Special Comment: There are more work to do in order to have the entire Wire experience, this is only a Special User Case scenario.